Terms and Conditions

This document outlines the terms and conditions for using the services provided by Slots Hopper. By creating an account and using the platform, players agree to be bound by these rules, which form a legal agreement. It is essential to read and understand these terms fully before participating in any games or promotions on the Slots Hopper official site. These regulations ensure a fair and secure gaming environment for all users.

General Terms and Account Rules

To register an account, individuals must be at least 18 years of age and provide accurate personal information, including a valid email address and phone number. Only one account per person, household, or IP address is permitted. Slots Hopper reserves the right to verify the details provided and may suspend accounts with incomplete or false information.

Player Obligations

Players are responsible for maintaining the confidentiality of their login credentials. Any activity conducted through an account will be considered valid. It is the user’s responsibility to ensure that their participation in gaming activities is legal within their jurisdiction. All funds deposited must be from a legitimate source and owned by the account holder.

Payment and Withdrawal Policy

Deposits can be made using various methods, with a minimum requirement of £22. Before any withdrawal can be processed, players must complete the Know Your Customer (KYC) verification. This typically involves submitting identification documents like a passport or driver’s license and proof of address.

• The minimum withdrawal amount is £87.
• Withdrawal requests are subject to a pending period of 1-5 days for review.
• Payout times vary by method: e-wallets and crypto transactions are typically processed within 24 hours, while bank transfers can take 1-7 business days.
• Wherever possible, withdrawals will be processed back to the original deposit method.

Bonus Terms

All bonuses and promotions are subject to specific terms, which are provided alongside each offer. Unless stated otherwise, casino bonuses and any deposit used to claim them are subject to a 35x wagering requirement. Winnings from free spins also carry a 35x wagering requirement. While a bonus is active, the maximum bet allowed is £4.36. Game contributions towards wagering vary; for example, slots typically contribute 100%, while table games contribute 20%.

Prohibited Conduct

Any form of fraudulent activity, including the use of stolen payment methods, chargebacks, or money laundering, is strictly prohibited. The use of automated software or any form of collusion with other players is forbidden. Engaging in such activities will result in immediate account termination and forfeiture of any balances. Slots Hopper employs account checks and session monitoring to detect suspicious activity.

Intellectual Property Rights

All content on the platform, including software, text, graphics, and trademarks, is the property of Slots Hopper or its licensors. This material is protected by copyright and intellectual property laws. Players are granted a personal, non-exclusive right to use the services for entertainment purposes only and may not reproduce or distribute any content without prior consent.

Complaints and Disputes

Should a player have any complaints or disputes, the initial step is to contact the customer support team via Live Chat or email. The team will endeavour to resolve the issue promptly. For further information or assistance, players may also refer to the details on our Slots Hopper contact us page. The company maintains records of all transactions and communications to aid in resolving disputes.

Amendments and Governing Law

Slots Hopper reserves the right to amend these terms and conditions at any time. Players will be notified of significant changes, but it is their responsibility to review the terms periodically. These terms are governed by the laws of the jurisdiction under which the Anjouan Gaming Board and Costa Rica Gambling licences are issued.